smallzebra142
May 11, 2023
"Disappointed!"
Order rims for my 85 250sx 3 atc the back 2 said waiting on warehouse or somethin similar to that so I called to verify they are available the girl reassured me they would be out 1 week after front wheel was delivered.so I just called to ck status on rears and now they say another 2 weeks before they get them.wtf? What a dissapointment.guess I won't be riding w. My friends.will not use motorsports.com again..
"Zero help"
Ordered 2 AGV levers. One came in I put it on, second came in 2 weeks later as I put it on I realized it was 2 different shades of blue. I asked to return the one so they could send a different one that matched and they said "sorry no returns on used items" well if you didn't mess up and send the wrong color then wouldn't be an issue but now it's my fault and they had zero help for me. Never buying for them. Always go to Revzilla instead, muchhhhh better then these pos.
rajeev9199
April 29, 2023
"Motosport is the only place you should shop.."
If you shop anywhere else, you are missing out.
Motosport ships fast and their customer service is impeccable. Their FastCash system is awesome. I have already ordered a skid plate for my mx bike completely free due to FastCash. I will never shop anywhere else. They have earned a customer for life. Even one day at my local mx track a motosport rep guy was there and gave me a free t shirt just randomly. These guys are cool and deserve great reviews because they do great business!
tinyostrich239
April 18, 2023
"They DELETED my "POOR" REVIEW of defective products!"
I placed an order with MotoSport.com about 4 weeks ago for Bonamici Chain Adjusters. I received a prompt Email stating they were back-ordered. No big deal. I received my order approximately 3 weeks later and upon inspection, one of the chain adjusters looked double stamped at the adjustment alignment notch and somewhat crooked. I immediately notified MotoSport and did not get a response for a day or two. I sent a second Email, and still no response. I then contacted Paypal to get them in the loop. I gave three more days and still no response. So I filed my claim with Paypal. I also posted my review on their website which said it was "read by staff but did not follow their guidelines"; like what, I gave them 1-Star and spoke the absolute truth on the situation? You can respond that you removed my review, but you WONT respond when I expect a replacement or refund? Bottom line is, they seem shady, can't get a hold of when necessary, and I am thinking the parts were not authentic but Chinese knockoffs. Otherwise, stand by your products that are not as described or arrived slipping through Quality Assurance. The description says "precision adjustments" not "Close to" or "Good enough." And crooked adjustments are not going on my motorcycle.
BrandonMedina
April 12, 2023
"Clueless"
Wanted to order a front and rear michelin bib mousse. I normally order M16 front and M14 rear but motosport list by tire size so I emailed them a question about michelin bib mousse sizes. Got a response from a "gearhead". I'll just say the gearhead is clueless.
purplewolf184
March 17, 2023
"Disappointing"
I just got my Dirt bike all stripped down Feb 22 and ready to put parts on it so I can start riding with my buddies again. That night I ordered parts from motorsport on Feb 23. I get an email that says it should be delivered at my house in 3 days. But then when those 3 days role around, my package is still not delivered. I got an email from motorsport that said delayed and should come in the next day, then it was delayed again, and again, and again. Then on March 6th I get an email that my package has been refund but I never refunded it. I reorder the package from motorsport again because I need it on a deadline and every other place doesn't have it. And again, it kept saying delayed and delayed. Then I order some other parts I needed from RockyMountainAtv and It got to my house in literally 2 days on March 14th prior from ordering it. I am still currently waiting for multiple packages from Motosport that I've been waiting for, for almost a month. I would not order from Motosport again. Tracking number: C*******6387
"Safe and good place for adventures"
Activities are good,safe environment and helpers are really good. Adventurous activities are awesome.kids will love this.
angryzebra300
January 27, 2023
"Pleasant surprise"
Ordered a part and then read reviews (I know that was backwards!), and so then I was worried. Part came quickly and as described. I would buy here again.
Lucille.Hunt
December 24, 2022
"Christmas killer"
Get a e mail from them order now delivered before christmas.check the site. Ordered three items. Youth goggles and two pair of gloves.all in stock. Couple hours later received the email your items are ready to ship. Great.two days later the day they are supposed to be delivered I get another email saying your order has shipped scheduled to arrive on December 28th what a rip off. My poor grandchildren. They should eat them for false advertisements I'll never buy from them again.
Joel.Sanders
December 14, 2022
"Bad customer service"
I ordered three alpine star shirts for christmas for my son. Too good to be true. Even though they said they were in stock they all of a sudden were unavailable with no ship date. I called to cancel the order, and they said they did. When I log in my paypal account over a week later, the money is still tied up and the order is marked as pending. I called Motosports customer support and they won't cancel with paypal and it's already cancelled in their system. Well that is great, but my paypal still says it's pending over a week after I called. Customer service rep couldn't have been ruder. Note to self cross them off my list of stores to shop from.
Dora.Porter
September 23, 2022
"Misleading website"
Misleading website sizing yielded the wrong size tubes. Charged me $13 + to return. Never again
Edit after calling customer service:
It took a bit of arguing, but they eventually caved. Said it was my fault. Said tubes would have fit, even though my size was not listed on the tube. Got a full refund, but I didn't want to be the jerk they made me be.
Terri.Pierce
September 21, 2022
"Website was wrong"
Sent me tubes that did not fit my bike per their website. Charged me $15 to ship back for a refund. Never again.
ValerieChambers
September 13, 2022
"Double charged twice"
I ordered a slip on exhaust for $414 but was charged double $828 and the same for an eliminator kit $72 twice. I had to contact customer service both times they voided the double charge, told me the first charge for both orders were for pre- authorization to confirm the money was in my account. Seems very sketchy to me, will never order from there again!
brownleopard789
September 05, 2022
"3 day shipping"
BUYERS BEWARE! I ordered these parts for my helmet thinking that if I payed for the 3 day shipping that I would have it by Monday but nope! I was misinformed and cheated out of almost $14 they totally bamboozled me! I had a different company that said I would have it by Sunday 9/4/22 but more expensive for the part and the shipping it was around the same $14 but I find it cheaper through motosport and get screwed right away I emailed qnd didn't get a answer until today 9/5/22 how convenient right? I'll never order from here ever again
lazylion462
July 31, 2022
"Glass repair"
Garbage does not work!